
Still going …
August 23, 2006Today Comcast officially closed my case and I think I can close the book on this whole thing too. It’s been 6 days since the maintenance tech came out and made some adjustments to my line. Since then I haven’t had a single problem. No dropped connections, no noticable slowdowns, nothing.
It took a while and certainly some measures (such as this blog) which would probably be considered drastic, but in the end Comcast fixed the problem. And today they closed the case with promise to credit me a full month’s service, which is really about two months’ worth of Internet service.
So unless they fail to come through with the credit or suddenly my service problems return, this is me signing off. A final thanks to Doug and Chris, Andrea, Angie, Cathie, Wayne, and especially Scott and Rich.